Handmade Goods and Refund Policy

Every rug listed on our store is 100% handmade from our studio in Sydney, Australia, unless specified otherwise. Because of small differences in measurements, supplies (yarn, fabric, etc), and who in our team is making your order, each product may vary from time to time!

We will do our absolute best to minimise any differences, but please be aware that you are buying a handmade item, and these things can occur! As such, we do not accept refunds for slight, minuscule differences between product images and the delivered item.

If there is a defect or fault in your rug that we might've missed when making it - by all means, get in touch with us within the month (30 days)! We would be more than happy to make things right. After all, we do rely on you - the customer!

You can ship the product back to 65 COPE STREET, REDFERN 2016 NSW AUSTRALIA. 

Contact us at: Rugiful@gmail.com or (61) 434 923 793

Thanks for supporting small <3

- Rugiful